When you visit our website, you’ll notice a star in the top right corner of the screen. Just click on it to enter a new space for your favourites on the website.
You can save your frequently used forms of transport (Buses, tube lines, trams, roads, river buses and Emirates Air Line) to access the status of your chosen services quickly and easily. Your choices will be saved in the new panel and the home page will be personalised to reflect them. When there is disruption on the network, this information will be prioritised to help you plan your journey.
You can save your bus stops to get live arrivals information and check arrival times on the go. To set this up, first find the bus stop you want to add to your favourites, then select a route that goes to that stop and you’re ready to go. It will appear on the home page with live arrivals and in the favourites panel.
These features are designed to give a great experience on mobile, tablet and desktop. Your favourites are saved in the web browser, so if you use more than one device, you’ll need to set your favourites on each one.
Why have we done it?
Through research we know that you are looking for personalised information on the website. We’ve responded by allowing you to tailor your services, so that you can travel with greater efficiency and ease.
What’s coming next?
We know that you want to save your places and journeys for quick planning and we’re working on these enhancements right now.
This is a first step towards providing you with a personalised service on our website, and your feedback is important to us. While we are in the initial phase of testing, we would love you to try these new features and let us know what you think in the comments section below.