As you may already know if you’re following this blog, we recently released the TfL TravelBot on Facebook Messenger. If you … More
Tag: facebook
The making of the TfL TravelBot
We recently launched our first ever Chatbot – the “TfL TravelBot” on Facebook, which uses artificial intelligence to help answer … More
Facebook Messenger: TfL TravelBot
We’re proud to introduce our Facebook Messenger TravelBot, which has the ability to provide updates on bus arrivals as well … More
Social Media – A forum for feedback
TfL’s social channels have played a key role in providing feedback on the Beta website Our social media presence … More