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TfL TravelBot: Designing the conversation

As you may already know if you’re following this blog, we recently released the TfL … More

bot, Buses, facebook, Facebook Messenger, London Buses, London Underground, service information, social media, status checker, travel alerts, Tube

The making of the TfL TravelBot

We recently launched our first ever Chatbot – the “TfL TravelBot” on Facebook, which uses … More

facebook, Facebook Messenger, feedback, social media, TfL, TfL Journey Planner, travel information

Facebook Messenger: TfL TravelBot

We’re proud to introduce our Facebook Messenger TravelBot, which has the ability to provide updates … More

bot, Buses, facebook, Facebook Messenger, London Buses, London Underground, service information, social media, status checker, travel alerts, Tube
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