TfL TravelBot: Designing the conversation

As you may already know if you’re following this blog, we recently released the TfL TravelBot on Facebook Messenger. If you … More

Facebook Messenger: TfL TravelBot

We’re proud to introduce our Facebook Messenger TravelBot, which has the ability to provide updates on bus arrivals as well … More

We’re proud to introduce our Twitter status checker, as well as improved Twitter alerts and weekly travel advice. In partnership with Twitter, … More

For around five years we’ve been informing customers about travel disruption through our @TfLTravelAlerts account. It’s one of our most … More

Since 2012 we’ve been providing service updates for all our Tube lines and other modes of transport through Twitter. Customers … More