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Tag: service information

TfL TravelBot: Designing the conversation

As you may already know if you’re following this blog, we recently released the TfL TravelBot on Facebook Messenger. If you … More

bot, Buses, facebook, Facebook Messenger, London Buses, London Underground, service information, social media, status checker, travel alerts, Tube

Facebook Messenger: TfL TravelBot

We’re proud to introduce our Facebook Messenger TravelBot, which has the ability to provide updates on bus arrivals as well … More

bot, Buses, facebook, Facebook Messenger, London Buses, London Underground, service information, social media, status checker, travel alerts, Tube

Twitter alerts: New Status Checker and Improved Alerts & Weekly Travel Advice

We’re proud to introduce our Twitter status checker, as well as improved Twitter alerts and weekly travel advice. In partnership with Twitter, … More

service information, social media, status checker, travel alerts, twitter, Twitter alerts, weekly travel advice

Twitter Pilot – Weekend Travel Advice Direct Messages

For around five years we’ve been informing customers about travel disruption through our @TfLTravelAlerts account. It’s one of our most … More

planned works, service information, social media, travel alerts, twitter, weekend works

Twitter Pilot – Major Disruption Notifications

Since 2012 we’ve been providing service updates for all our Tube lines and other modes of transport through Twitter. Customers … More

real-time, service information, social media, travel alerts, twitter
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