Day: March 4, 2014

Information

Social Media – A forum for feedback

 

TfL’s social channels have played a key role in providing feedback on the Beta website

Our social media presence has been growing at an incredible pace in recent years as more and more users access the internet on mobile devices and real time information on the move becomes ever more important to our customers. To put that growth into context, just two years ago we had 2 Twitter feeds and 1 Facebook page with around 13,000 followers, and today we have 25 Twitter feeds and 2 Facebook pages with around 1.34 million followers.

Facebook Interaction

As our audience has grown, interaction with our social content has risen dramatically

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