All posts by Stephen Irvine

Stephen is a TfL Community Manager and editor of the Digital Blog and Experience London blogs.

InformationNews

Website traffic during the Tube strike

We’re seeing some high volumes of traffic on the site today (Wednesday 30th April), with 3 times the normal volume of traffic on average as people check out their travel options during the ongoing Tube strike.

This morning’s peak again fell between 7-8am (143,000 visits), although this was about 30 per cent fewer visits than during yesterday’s peak.

Visits to our website over the last 2 days, compared to a 'normal' day and February's strike

Hourly visits to our website over the last 2 days, compared to a ‘normal’ day and February’s strike


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InformationNews

Tube strike: Tools to help you get around

As most people will by now be aware, members of the RMT union have proposed another strike on London Underground from 21:00 on Monday 5 May for 72 hours.

On our website, you can find Travel advice for Tube customers including more about the Tube services we plan to run, with detailed information on each line.

We also have a range of other tools on our website and social media channels that you can use to help you get around during the strike.

Our real-time Twitter feeds will help you plan your journey during the Tube strike

Our real-time Twitter feeds will help you plan your journey during the Tube strike

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InformationNews

Statistics: How you are accessing our new site

Here are some simple statistics on the technology you have been using to access our new website in the first 16 days since its launch.

The big news is that mobile devices have officially overtaken desktop PCs and currently make up 52 per cent of all visits to our new site.

With 52% of visits, mobile devices have overtaken desktop in visits to our new site.


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DesignNews

International DfE Awards: Another win for new site

Following on from last year’s double win at the User Experience UK Awards, our new website has enjoyed more success after picking up the award for best Mobile Solution or Application at the inaugural International Design for Experience Awards.

TfL, New Website, Award

The new TfL website has won best Mobile Solution or Application at the DfE Awards.

UX Magazine, sponsors of the awards, had this to say about our new mobile-friendly site scooping the prize:

Working in collaboration with TfL’s online marketing team and build partner Detica, we are experience set out to create a responsive site that would work on any device and provide a consistent experience—bringing together big data, live updates, and location-based services for the world’s most complex public transport network.

A clearly outlined design process that would be very easy to use as aresource for teaching, a solid roll-out strategy, a good system for collecting and synthesizing customer feedback, and analytics to support their story all made an impression on the judges.

See all the DfE award winners here.

InformationNews

Video: Introducing the new TfL website

The posts on this blog have kept you up to date on the design and development of our new website and given you a look behind the scenes as the build has progressed.

With the new site just about to launch, this short video summarises the key features and improvements we’ve made and what you can expect from the new site.

 

Design

Web design: The changing face of the TfL site

With our brand new website just about to launch, we took a trip down memory lane and looked over the evolution of our website from 2002 through to today.

Amazingly, back in 2002 our website did not include information for the Tube! This was on a separate site and London Underground came into the main TfL website a little while later – you can see it in the 2004 image.

As you will see from these images, the site changed dramatically in 2007 and this was the last time the site received major redevelopment. Finally, our 2014 images show the new site and it’s mobile-friendly design which will be launching in the next few days.

Have a look through these images and see how many you remember!

2002

TfL, Web Design,

Here are the TfL Home, Street Management, Buses, Taxis, Rivers and Coaches pages from 2002. Note the absence of the Tube!


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