As mentioned previously on this blog, we were delighted to be involved in the ‘Late’ at the Science Museum on Wednesday August 31 as part of the ‘Our Lives in Data’ exhibition. It was great to see hundreds of people coming along to enjoy the TfL display, as we demonstrated some of the practical benefits of using our data resources to improve our customers’ experiences.
Transport for London are delighted to be taking part in this month’s Science Museum Late on Wednesday 31 August. The theme of the evening is ‘Our Lives in Data’ and we’ll be offering a glimpse into the world of our data.
Collaboration is a huge part of what we do at TfL. So it was great to spend last week working with 6 young designers, talking them through our approach to experience design and working on prototype ideas for the Cycle Hire scheme. Members of our Experience Design Team led the 5-day sprint at the London Transport Museum, where the event was part of the Designology studio programme.
TfL’s Experience Design team is inviting 6 enthusiastic design students to take part in a 5-day design sprint in collaboration with the TfL Cycle Hire team. The goal is to offer hands-on experience of the mindset and tools of the human-centred design that the TfL Experience Design team use in their everyday work.
With six Premier League football grounds and seven Football League sides in London, not to mention the likes of the Olympic Stadium, Wembley, Twickenham and Lord’s, it’s little surprise that one of the first innovations on Journey Planner was to add the different entrances to sports venues as points of interest.
This originated with the opening of Arsenal’s Emirates Stadium in 2006, but has evolved to include all other sports grounds in the London area, and was a vital contribution to the effective Travel Demand Management (TDM) approach used during the 2012 Olympic and Paralympic Games.
The second in this series of posts looks more broadly at Journey Planner, offering an introduction to how data is made available on the system, from the research stage through to release.
Because we aim to ensure the system is as accurate and as broad-ranging as possible, we have recently increased the frequency of our data updates, which are now up to five times a week.
This is the first in a series of posts covering new or existing functionalities of Journey Planner, with the intention being that users (including developers subscribing to the API) can get the best from the system. In this post I’ll be looking at Points of Interest (POIs) and how we aim to make this information as comprehensive as possible, as well as asking for your suggestions for any new POIs you feel should be added to the system.
We believe that the Journey Planner should not just be accurate, but tailored to the needs of people who use it. To support this we actively manage a detailed database of Points of Interest within Journey Planner, covering places people are likely to travel by public transport, or cycle to. This is a combination of a bulk upload, and points we have added ourselves.
The TfL beta website has won – twice – at The User Experience UK Awards
The User Experience UK Awards, created to recognise top class user-focused digital or service design, has awarded our new beta site its highest honour. Nominations came from a chosen batch of innovative UX offerings from organisations that aim to offer the best possible online experience to their customers.
The inaugural User Experience UK Awards is the first of its kind in the UK.