Tag: travel information


Website content during Tube strikes

As you can imagine, it’s been very busy on the website in the past few days as people have wanted to find information about when the Tube strike would happen and what the impact would be.

Traffic volumes on the site

We’ll do a more specific post tomorrow about the traffic volumes and most popular content, but the headlines are that on Monday we received around 7 million page views in 1.6m visits from 1.3m unique users.  That’s a little more than twice our normal daily traffic.

In the evening we received around 600,000 page views between 10pm and 11pm – which proved to be the busiest hour of the day.

Website traffic volumes 28 April 2014

Website traffic volumes on Monday 28th April 2014

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Tube strike: Tools to help you get around

As most people will by now be aware, members of the RMT union have proposed another strike on London Underground from 21:00 on Monday 5 May for 72 hours.

On our website, you can find Travel advice for Tube customers including more about the Tube services we plan to run, with detailed information on each line.

We also have a range of other tools on our website and social media channels that you can use to help you get around during the strike.

Our real-time Twitter feeds will help you plan your journey during the Tube strike

Our real-time Twitter feeds will help you plan your journey during the Tube strike

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New website: Your questions answered

Since the new website launched on Monday evening it has served over 6 million pages in 1 million visits from 900,000 customers. This is a little more than normal, reflecting the increased interest around the new site.

TfL website page views

Page views from first two days of new TfL website

Your feedback

We’ve also received plenty of useful feedback with the full range of opinions, from the site being great through to hopelessly flawed. In this post I’ll try and address some of your key questions and explain our thinking a little.

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Why a new website but no app? Part 1

A question we’ve been asked many times when gathering feedback on our new website is when we’ll develop smartphone apps for travel tools such as Journey Planner, maps, bus and Tube arrivals and service status.

What many people don’t realise is that, while we don’t provide a smartphone app ourselves, we provide all the data that powers the 200 or so apps which are already available.

Open Data Apps

Our ‘open data’ approach means that our data is already used to power around 200 apps

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