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Experience Design

The making of the TfL TravelBot

We recently launched our first ever Chatbot – the “TfL TravelBot” on Facebook, which uses … More

facebook, Facebook Messenger, feedback, social media, TfL, TfL Journey Planner, travel information
Northern ticket hall entrance to Kings Cross St. Pancras Underground station

Your App – Use of TfL Design and Logos

It’s great to see that there are now over 600 apps using TfL’s datasets to … More

API, design, developers, Journey Planner, TfL, TfL apps, travel information, Unified API

Twitter alerts: Status Checker and Improved Alerts

We’re proud to introduce our Twitter status checker, as well as improved Twitter alerts and weekly … More

service information, social media, status checker, travel alerts, twitter, Twitter alerts, weekly travel advice
Bus personalisation

Buses Improvements: Responding to Your Feedback

Over the last few months we’ve received lots of useful feedback on some of the buses-specific features on … More

Buses, countdown, favourites, feedback, live arrivals, live bus arrivals, nearby, TfL
Tabletop Walkthrough Map

Design Students Complete a 5-day Sprint

Collaboration is a huge part of what we do at TfL. So it was great … More

design, London Transport Museum, TfL, usercentred, UX, visual design

Design Students – Join us for a 5-day Sprint

TfL’s Experience Design team is inviting 6 enthusiastic design students to take part in a … More

design, London Transport Museum, TfL, usercentred, UX, visual design

Save your favourites on our website

When you visit our website, you’ll notice a star in the top right corner of the screen. … More

Journey Planner, personalisation, TfL, travel information, website

Guest blog – Innovation in the City event

We’re delighted to share this post from guest blogger Paula White, who is a Software Architect with IBM. … More

design, developers, IBM, Urban Design, visual design
Journey Planner Accessibility

Journey Planner and Accessibility

Myself and the Journey Planner team all attended the Access All Areas event at ExCeL … More

accessibility, Journey Planner, travel information

Journey Planner – Points of Interest

This is the first in a series of posts covering new or existing functionalities of Journey Planner, … More

API, feedback, Journey Planner, open data, travel information

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